FREQUENTLY ASKED QUESTIONS
You can contact a support representative at any time.
If you are having any issues on Wantate we kindly ask that you CONTACT OUR SUPPORT STAFF. Please specify the issue as well as the content category (book, audiobook, music) and the title of the product you are having trouble with. Our technical staff will troubleshoot the problem and one of our Customer Service Representatives will be in touch within 24-48 hours.
You must download Adobe Digital Editions in order to read books from our library. Download now.
All of our content is fully dynamic. Whether you want to read books, or listen to audiobooks or music, any iOS device, Android device or desktop computer will allow you to enjoy all of our media.
All of our books can be read on any of the major web browsers, including:
- Google Chrome
- Internet Explorer (IE) 8 or greater
- Mac OS
- Windows Phone
Please contact our support staff and let us know which book you are having trouble reading and what device you are trying to read it on. Our technical staff will look into the problem and a support representative will get back to you as soon as we can, usually within 24 hours.
Please use our support contact form and let us know what problems you are having. Our support staff will respond to you as soon as we can, usually within 24 hours.
BILLING AND MEMBERSHIP
We are constantly adding more content to our library. If there is something new you would like to see added to the library, please send a request to firstname.lastname@example.org
Upon cancelling your membership, a confirmation will be sent to the email that was used during the creation of your account. You may update your email on file with a live representative or by sending a request through our contact form.If you do not receive a cancellation confirmation to your email, please follow up with a support representative. You may also want to check your spam/junk mail.
Our team works with diligence to ensure the most complete library possible. Check back frequently for new content, as it is added on a regular basis.
As long as you have internet access, you can use as many devices as you want to access our site from anywhere in the world.